M.C.S.E. CANDIDATE WITH HANDS ON EXPERIENCE
   
Akins Kay Fadiya (773)-381-1759 Email: [email protected]
 
HELP DESK PROFESIONAL / FUTURE M.C.S.E. GRADUATE
COMPUTER SKILLSInstallation and configuration of devices using Windows.Configuration of MS Internet Explorer 3.x, 4.x, 5.0, Group wise 5.x, Netscape 4.51 Fax Pro 9.0, group wise 5.2, Act 4.02, Office 97, Norton System works, Corel word perfect suite, Pc Anywhere 8.0, Lotus 1-2-3. Partition Magic, Adobe Illustrator, Acrobat, Photo Shop 5.0 and Front Page among numerous others. McAfee Virus Scan and Norton Anti-Virus, Hands on experience in disinfecting Viruses. Installation and configuration of hardware and software and partitioning of Network hard drives.

 
Currently taking Networking Essentials, NT. Workstation 4, NT. Server 4, TCP/IP, Enterprise, which will enable me to be a M.C.S.E. Graduate effective December 1999.
TECHNICAL SERVICE PROFESSIONAL

Strong background in technical trouble shooting with in core business application. High achiever with a strong focus technical customer service excellence. A highly personable, politically correct, service professional with expertise in the computer industry. Below are some of my daily duties both onsite and offsite:

Network Consulting services On-Line Service and Tech. Support
Hardware & Software Services Application Training
Asset Management Programs Certificate Courses � 1999-Oakton College - Skokie Currently working towards MCSE: Taking an A+ and Networking
Essential Certified Courses. - Computer Systems Institute - Skokie.

Diploma � 1997 � Auto-Technology- Lincoln Tech. Institute.

Hard & Software Configuration



 
PROFESIONAL WORK EXPRIENCE
Computer Technician Corporate Micro Systems
Server Configuration and Help Desk Mt. Prospect, IL.

Joined in 1997. Specialized in hardware, software, and consulting in multiple operating systems environments. Learned to develop and configured complex networks.

 Configuration of new workstations for user to access network
Applications and devices. Installation of hardware and software.
 On and off sight configuration and trouble shooting / help desk for
Windows 95/98.


SALES / COSTUMER SERVICE Evanston Conmunication
Skokie IL.


 
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Email me at:
[email protected]

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